BECL’YN BOUTIQUE

Returns & Exchanges Policy

Fashion for Every Body

At Becl’yn Boutique, we want you to love every purchase. We understand that sometimes things don't work out, and we're happy to assist wherever possible.

FULL-PRICE ITEMS

We happily offer an exchange or store credit within 14 days of purchase for eligible full-price items.

To qualify:

• Items must be unworn, unwashed and in their original condition.
• All original tags must remain attached.
• Proof of purchase is required.

We do not offer refunds for change of mind, incorrect sizing or personal preference.

SALE & CLEARANCE ITEMS

Sale and clearance purchases are final for change-of-mind purposes. We do not offer change-of-mind refunds, exchanges or store credits on these items.

FORMALWEAR & SPECIAL ORDERS

Due to the nature of formalwear and special occasion clothing, we do not accept change-of-mind returns or exchanges on these purchases.

Special orders are also excluded from change-of-mind returns.

ACCESSORIES & JEWELLERY

For hygiene reasons, accessories and jewellery are not eligible for change-of-mind returns.

FAULTY ITEMS

Your rights under Australian Consumer Law are important to us.

If an item is faulty, not as described or otherwise fails to meet consumer guarantees, we will provide an appropriate remedy in accordance with Australian Consumer Law.

These rights apply to all purchases, including sale items, formalwear and special orders.

THANK YOU

Thank you for supporting our independent, locally owned boutique.

We truly appreciate every customer who chooses to shop with us.

With love,
The Becl’yn Boutique Team

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